TERMS AND CONDITIONS

(Reviewed November 2026)

By purchasing from, joining or using anything on http://www.tanyavalentin.co, you (the purchaser) agree to the following.

Copyright
All books, courses, recordings, community content and downloadable materials are the copyrighted intellectual property of Tanya Valentin and [Parenting Neurodivergent Kids Together / From Burnout to Balance]. All rights reserved. Except for fair review, no part of these materials may be reproduced, shared or used in any manner without written permission from the publisher. Membership access is for personal use only and may not be shared. Infringing on this copyright may result in legal action under the Copyright Act 1994 and/or a claim for compensation.

No guarantee of results
Five Tables Living T/A Tanya Valentin cannot and does not guarantee any results from our resources, coaching or information. Everything we offer is for information and education purposes only. It is not therapy, counselling or medical advice, and is not a substitute for professional medical care. You are responsible for your own decisions, actions and results. To the extent permitted by law, you agree not to hold us liable for them.

Coaching packages

  • Sessions: Packages include the number of 60 minute 1:1 sessions shown at purchase, held online.
  • Using your sessions: Sessions are used within 60 days of purchase.
  • Pausing: If you need to pause, you can use your remaining sessions any time within 60 days. Just message me and we will find a time.
  • Refunds: Refund requests for unused sessions must be made within the same 60 day window. [Unused sessions are refunded at the package price divided by the number of sessions.]
  • Extensions: If you need more time, please reach out before the 60 days is up and I will happily extend.
  • Rescheduling: [Please give at least 24 hours notice to reschedule. A session missed without notice may be counted as used.]

From Burnout to Balance membership

  • Billing: The membership is billed [monthly at $42 USD].
  • Free trial: [14 day free trial for new members. Your first payment is taken on day 15 unless you cancel before then.]
  • Cancelling: [You can cancel any time. Your access continues until the end of the period you have paid for.]
  • Community: Please treat other members with kindness and respect. I may remove access if the space is not kept safe for others.

Refunds
All purchases are final and no refund will be given, except for the provisions of the Consumer Guarantees Act (NZ) and any refund strictly described in a specific offer, such as the coaching package terms above.

Privacy
We store your details securely and use them only to deliver what you have purchased and to keep in touch. [Please see our privacy policy.]